Tad Coffen wrote on 01/19/10 4:00 PM

I have attempted to enroll my son in the IRIS program. I started the process in early November as our county discontinued services Dec 31 2009. I was told the transition to IRIS would be smooth with no disruption of current service. The date of this comment Jan 19, 2010, no services, no plan. The IRIS office in Madison sent me a plan to approve, it was another participants plan. I called the office as indicated on the cover letter four times and left voice mail messages. I have kept the other participants plan secure and pray if my son's plan went to another they are doing the same. I have not received a return call. I am thinking that IRIS and Fisher Price are partners... I need assistance, my son needs the services once provided. Any suggestions are welcome... Thank you in advance...

Joshua C. Moss wrote on 04/21/10 9:38 AM

Tad,
If you feel that there is a hitch in the process of getting enrolled in IRIS, I recommend contacting disability Rights WIsconsin at www.disabilityrightsWI.org The above "more information" link above will also take you there.
Joshua Moss
joshua@trueindependenceinc.com

julie payne wrote on 07/02/10 4:06 PM

BEWARE of working with the manaement roup that runs IRIS and the Financial service agency. Guardians of our group home signed up children and signed contracts, for our ate which was below the allocation. We hav 4 sevraly disabled adults. A month later we were told we could only get part of our rate from IRIS and the rest would come from medical assistance forward card. We explained we were not venders and could not bill forward directly. IRIS (the management group) said no problem you will receive invoices and fill them out for a certan number of units and mail them to The Laurie Knapp organization way up north. Knapp is a personal care provider, but they are not a vender either so Knapp will send your invoices to the Eau Clair nursing. This will take 3 to 5 months of turnover for every month billed. Our one resident received Nov.'s payment the followin April. WHY DO THIS? TMG receivs pay from the state for every client who signs up, they receive the entire allocation amount minus what they have their FSA send you AND since the Knapp and Eau Clair nursing home are members of the management group they skim off a kick-back for submitting your invoice to the tune of 15%. They started cutting our checks by thousands because they just decided to. We are suing TMG's IRIS program their response was we have no staff workin for IRIS it is a business in name only. The Judge asked "who then should they sue." answer WHY THEY SHOULD SUE THE GUARDIANS OF THEIR RESIDENTS. If anyone would like to call or email me for more info my phone # is 262-490-9719 email Julie_jewels13@hotmail.com